한국어
English
中文Philosophy
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1
Customer First
We achieve customer satisfaction by first listening to our customers' voices, accurately understanding their needs, and providing products and services that reflect those needs.
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2
Quality first
Under the belief that "Quality is Trust," we build trust with our customers by continuously maintaining and improving the highest level of quality.
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3
Innovation & Technology
Through continuous research and development and technological innovation, we proactively respond to market changes and secure future competitiveness.
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4
Shared Growth & Responsibility
We create sustainable value by fulfilling our corporate social responsibility (CSR), including growing together with our partners, contributing to the local community, and protecting the environment.
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5
Ethical & Transparent Management
We practice transparent and ethical management based on honesty and principles, and grow into a trustworthy company.
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Reduce customer complaints by more than 10%We will listen more attentively to our customers and strengthen proactive quality improvement activities to reduce the number of customer complaints by more than 10% compared to the previous year.
→ Improve customer service response process and systematize feedback reflection. -
Maintain a quality inspection achievement rate of 95% or higherBy systematizing quality inspections across all processes and enhancing worker quality awareness, we achieve an inspection achievement rate of over 95%.
→ Strengthening process-specific checklists and introducing real-time quality monitoring -
Achieved a customer delivery compliance rate of over 98%We will secure delivery reliability and maintain a delivery compliance rate of over 98% through optimized sales meetings and material management.
→ We will introduce a smart production management system and strengthen our preemptive risk prediction and response system. -
Improvement of process defect rate by more than 15% per yearWe will improve the defect rate by more than 15% annually through process-specific defect cause analysis and continuous improvement activities.
→ Strengthening root cause analysis (RCA), quality improvement QI activities, and worker retraining. -
Achieved a customer satisfaction score of 90 points or higherWe conduct regular customer satisfaction surveys to clearly understand customer expectations and maintain a satisfaction rating of 90% or higher through collaboration across departments.